Ways To WOW Client Family Members

Posted by terrilevine on January 4, 2018

Get Client Family Members Spreading Your Word

We all want our client family members to talk about how much value they are getting from our business. If you follow these ideas (even 5 or 6) you will find that you have a lot more positive word of mouth and can build a by referral business.

Build Word Of Mouth

  1. Cater to client family members
  2. Create an incentive program for referrals
  3. Make the client family member right
  4. Be 100% transparent, authentic and an integrity
  5. Suprise client family members by overdelivering
  6. Make it super easy to do business with you
  7. Always make time for client family members
  8. If you don’t know the answer, say that and then find out the answer
  9. Treat every client family member as highly valued even if they invested one cent with you
  10. Never use manipulative or pressure selling
  11. Only recommend what will help people
  12. If you can’t help them, tell them that
  13. Look for ways to develop personal relationships with client family members
  14. Treat everyone right all the time
  15. Go above and beyond if someone is not happy
  16. Empower your team to go above and beyond as well
  17. Survey your client family members and make changes based on their responses

I suggest you pick a handful of these strategies and implement them right away.

Right now, get some free help.

 

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